Hippo Managed WordPress – Pricing Information

The services provided are renewed automatically. If you do not wish to renew your service, you can cancel at any time inthe customer portal.

All prices exclude VAT @ 20%

Encrypted Backup Service

Our backups all all encrypted for your security before being remotely stored on Amazon's AWS secure storage.

Full backups are taken nightly and retained for 30 days. In addition a backup is taken prior to any site update being made. These backups are also retained for 30 days.

Should and issue arise with your website and you wish to restore it to an earlier point, contact our emergency team at support@hipposerve.co.uk or phone us on 0330 043 1502, and a representative will be able to restore your website to the required point.

The value of this free backup service (£7.99) is based on our standard back up prices and is based on reasonable use. Where the total 30 day backup set exceeds 10GB, you may be asked to pay an additional fee of £1.99 per additional 10GB per month.

If you wish to increase the backup retention period, this can be completed for an additional fee of £1.99 per addition 10 days, per month.

All prices quoted exclude VAT @ 20%

Content Update Service

Our Managed WordPress solution includes up to 4 content updates per month. Each month is defined as an invoiced month. If the 4 updates are not used within this period, they can not be rolled over into subsequent invoiced months. 

For the purposes of this service Hipposerve defines a content update as:

• A blog post, including images
• Updating existing text or images
• Adding text or images to existing pages
• Updating or adding to other elements within the web site.

A content update does not include any additional design work, addition of web pages, updates to the menu or site structure, addition of plugins and set up of additional services. These services can be provided at our standard website development rate of £59 per hour, billable in 15 minute increments.

Additional updates, above and beyond the 4 included updates can be provided at our standard website development rate of £59 per hour, billable in 15 minute increments.

Hipposerve does not provide copy (text or images), which should be provided by the customer. When you wish to make an update, you should notify us at support@hipposerve.co.uk. and provide all the copy required.

Hipposerve makes every effort to proof the  copy for spelling and grammatical errors, but the responsibility for the final check lies with the customer. Hipposerve can accept no responsibility for losses incurred, due to errors in any published update.

All prices quoted exclude VAT @ 20%

Purchasing Options

This managed service can be purchased with our hosting services, as a product add on.

It can also be purchased for existing WordPress installations either hosted with Hipposerve or a Third Party, by clicking on the "Buy Now" button.

After payment has been completed a representative from Hipposerve will contact you in order to set up your managed WordPress service.

In order to complete these services successfully we require Administration access to your WordPress installation. With regard to a third party installation, if it turns out we are unable to have this access, we will issue you with a full refund.

All prices quoted exclude VAT @ 20%