Our Hassle Free Managed WordPress Solution
WordPress is a very popular content management system. In fact the majority of our customers who purchase hosting from us use WordPress. This is why we have come up with our Managed WordPress Solution.
Whilst WordPress is a powerful and flexible tool, with a myriad of plugins that can help achieve most online goals, it does have its drawbacks.
Because it is popular with users, by default it becomes popular with hackers. Fortunately WordPress and the plugin providers issue regular updates to improve the software and to fix security issues. However, you have to remember to do the updates. Ignoring this can leave your site vulnerable.
But of course, even with an update comes a risk. What if the update breaks your site? It’s not always easy to fix the issue.
At Hipposerve we believe that a busy entrepreneur already has enough to worry about running their business, without having to update and troubleshoot their website. Smaller businesses, without a dedicated IT team often don’t have the resources to do this either.
What does our Managed WordPress Solution do?
This is why we created out Hippo Managed WordPress Solution, to take care of your entire WordPress management, without the hassle.
The first thing that we offer, during set up is a full optimisation and performance audit of your existing website, fixing common issues, speeding up image delivery, and optimising a cache.
In addition we now include a full offsite encrypted backup solution with 21 day retention, which, on its own, would cost £7.99 per month.
With our service your website is monitored 24/7 for security issues and for updates. If a security issue is found, we are notified instantly, so we can take proactive action against it.
If an update is required, it is performed instantly. However, to minimise any risk from a corrupted update, a backup is taken before any files are modified, so reverting your website can be completed in a couple of clicks.
Manual Intervention
As part of our Managed WordPress Solution one of our support agents visits the front and back end of your website monthly to ensure everything is working as expected. They will also check that backups and updates have all been successful, run some optimisation routines and generally inspect the health of your site, performing any tweaks or fixes as necessary.
On top of that, the service also includes up to 4 FREE content updates per month, to help you publish blogs and keep your web content up to date.
Best of all, other than to provide the content for updates, there is nothing you need to do. Our teams look after your website 24/7, completely Hassle Free. You will just get a report at the end of each month, letting you know if everything has been running smoothly – and if not – what did to fix the issue.
All this for just £9.99p/m ex VAT.
Who Can Benefit from our Managed WordPress Solution?
Anyone with a WordPress website! This service is available to new and existing Hipposerve customers, as well as users who host their WordPress installation with a third party service. We just need to grated administrator access to the back end of your installation.
Hippo Managed Wordpress
Full Package- Suitable for:
- Anyone who would rather concentrate on their business or venture, rather than worrying about their website.
- Services Included:
- Latest Wordpress installed & Configured
- 24/7 Monitoring, Updates and Backup
- Encrypted Offsite Backups (worth £7.99)
- 30 Day Backup Retention
- Performance Optimisation and Caching
- Website Security Suite
- Up to 4 Content updates p/m
- Monthly Manual Optimisation
- Monthly Manual Health Check
- Monthly Website Report
- Important Info:
- This service can be ordered as an addon when you purchase your web hosting with Hipposerve, or purchased separately for a third party WordPress installation, by clicking "Buy Now" below.
An All Round Excellent Package
Great Features at Great Prices
Super Fast SSD Storage
These devices have no moving parts and are super fast, to keep your site zooming along and your visitors happy.
Loads of Bandwidth
Lack of bandwidth won't stop visitors from seeing your site. Subject to our acceptable use policy.
FREE SSL
This makes sure communications between you and your visitor remains secure. Great to boost your SEO.
Dedicated Hippo Portal
Upgrade or Downgrade your packages, manage your services and access your 24/7 online support.
cPanel Control Panel
Manage your website with ease with this industry standard control panel .
Hipposerve Support.
We won't leave you out in the cold! Choose phone support, 24/7 online support and our website live chat support.
LiteSpeed Webserver
This ultra fast web server offers speeds of up to 50% faster than a standard server.
Loads of Options.
Need more features? We have loads of options to enhance your hosting provision.
Softaculous App Installer
Install what you want quickly and easily, with just a click of a mouse.
About Us
Hipposerve has over 20 years of experience offering web hosting, VPS Hosting, domain names and pro email services to help you make your online statement. We offer outstanding customer support where you will always be treated as an individual - not just another customer. We also have a range of tools to help get you started.
Hippo Benefits
As well as amazing prices, you also benefit from fully featured web hosting packages with a huge array of options. and don't forget you can also take advantage of:
1. FREE cuddly Hippo on all Hippo Hosting Plans
2. Awesome FREE Domain Name on Hippo Hosting Plans
3. Amazing FREE Web Hosting for Registered Charities
4. Splendid FREE Security Tools
5. Wonderful FREE Website Migration
6. Perfect FREE professional email for 1 year.
Ordering
Ordering a hosting package is a fully automated process which can be completed from our website. If however you wish to discuss package options with us, or any other hosting related query; just drop us a line at our support desk.
You can also phone us on 0330 043 1502.
Don't forget to visit us on our Facebook Page and our Twitter Feed for our latest updates.
Hippo Managed WordPress - Pricing Information
The services provided are renewed automatically. If you do not wish to renew your service, you can cancel at any time inthe customer portal.
All prices exclude VAT @ 20%
Purchasing Options
This managed service can be purchased with our hosting services, as a product add on.
It can also be purchased for existing WordPress installations either hosted with Hipposerve or a Third Party, by clicking on the "Buy Now" button.
After payment has been completed a representative from Hipposerve will contact you in order to set up your managed WordPress service.
In order to complete these services successfully we require Administration access to your WordPress installation. With regard to a third party installation, if it turns out we are unable to have this access, we will issue you with a full refund.
All prices quoted exclude VAT @ 20%
Content Update Service
Our Managed WordPress solution includes up to 4 content updates per month. Each month is defined as an invoiced month. If the 4 updates are not used within this period, they can not be rolled over into subsequent invoiced months.
For the purposes of this service Hipposerve defines a content update as:
- A blog post, including images
- Updating existing text or images
- Adding text or images to existing pages
- Updating or adding to other elements within the web site.
A content update does not include any additional design work, addition of web pages, updates to the menu or site structure, addition of plugins and set up of additional services. These services can be provided at our standard website development rate of £59 per hour, billable in 15 minute increments.
Additional updates, above and beyond the 4 included updates can be provided at our standard website development rate of £59 per hour, billable in 15 minute increments.
Hipposerve does not provide copy (text or images), which should be provided by the customer. When you wish to make an update, you should notify us at support@hipposerve.co.uk. and provide all the copy required.
Hipposerve makes every effort to proof the copy for spelling and grammatical errors, but the responsibility for the final check lies with the customer. Hipposerve can accept no responsibility for losses incurred, due to errors in any published update.
All prices quoted exclude VAT @ 20%
Encrypted Backup Service
Our backups all all encrypted for your security before being remotely stored on Amazon's AWS secure storage.
Full backups are taken nightly and retained for 30 days. In addition a backup is taken prior to any site update being made. These backups are also retained for 30 days.
Should and issue arise with your website and you wish to restore it to an earlier point, contact our emergency team at support@hipposerve.co.uk or phone us on 0330 043 1502, and a representative will be able to restore your website to the required point.
The value of this free backup service (£7.99) is based on our standard back up prices and is based on reasonable use. Where the total 30 day backup set exceeds 10GB, you may be asked to pay an additional fee of £1.99 per additional 10GB per month.
If you wish to increase the backup retention period, this can be completed for an additional fee of £1.99 per addition 10 days, per month.
All prices quoted exclude VAT @ 20%
0 Comments